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Privacy Policy

Last updated: October 4, 2026

Website: https://bsrinfotech.com/

Privacy questions: [email protected]

BSR InfoTech (“BSR InfoTech,” “we,” “us,” or “our”) provides website design and development, WordPress, Shopify, WooCommerce, software, AI, mobile application, SEO, digital marketing, maintenance, consulting, and related technology services. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or work with us.

1. Information We Collect

Information you submit

We may collect information you provide through contact, enquiry, quotation, consultation, or support forms, including your name, email address, phone number, company name, website URL, location, service interests, budget or timeline information, and project requirements. Forms may be provided through Contact Form 7 or another website form and may include the information necessary to respond to your request.

Project and account information

When you engage us, we may receive project briefs, content, designs, brand assets, technical documentation, credentials, API details, server or hosting information, repository access, analytics access, and other files required to plan, build, maintain, or support your project. Please use an agreed secure method for sharing sensitive credentials and do not send passwords through a public form unless we specifically instruct you to do so.

Payment-related information

We may receive transaction references, billing details, invoices, payment status, and limited payment information needed for accounting and service administration. Payments may be processed by third-party providers such as PayPal, banks, card processors, or other payment gateways. We do not claim to directly store full payment card details when the transaction is handled by a third-party processor. Those providers process transaction information under their own privacy policies, terms, and security practices.

Automatically collected information

When you use the website, technical information may be collected by the site, hosting provider, security tools, analytics services, or similar technologies. This may include IP address where available, browser and device type, operating system, referring pages, approximate location, pages viewed, timestamps, interaction data, and log information.

2. Cookies, Analytics, and Communications

We may use cookies and similar technologies to keep the website working, remember preferences, improve performance, understand how visitors use the site, protect forms, and measure marketing effectiveness. Analytics platforms may process usage information in aggregated or identifiable form according to their own policies. You can manage cookies through your browser settings, although disabling some cookies may affect functionality.

If you enquire about our services or become a client, we may contact you about your request, project, account, support needs, invoices, security matters, or important service updates. Marketing communications will be sent where permitted and you may ask us to stop non-essential marketing messages.

3. How We Use Information

  • Respond to enquiries, quotations, consultations, and support requests.
  • Plan, deliver, test, maintain, and improve websites, software, applications, AI solutions, e-commerce systems, SEO, and digital services.
  • Communicate about milestones, approvals, revisions, access requirements, billing, and project changes.
  • Provide customer service, troubleshoot issues, prevent fraud, secure our systems, and protect our users.
  • Understand website performance, improve content and user experience, and evaluate marketing activity.
  • Meet contractual, accounting, tax, legal, regulatory, and dispute-resolution requirements.

4. When We Share Information

We may share information only as reasonably needed to operate the website and deliver services. This can include sharing relevant information with hosting providers, email providers, analytics platforms, CRM or project-management tools, developers or contractors working under appropriate obligations, security providers, domain registrars, cloud platforms, payment gateways, and API or software providers. We may also disclose information when required by law, to protect rights and safety, to investigate fraud or abuse, or in connection with a business transfer.

Third-party providers may process information in the United States, India, or another country. Their use of information is governed by their own terms and privacy notices. We do not sell personal information for money.

5. Client Files, Credentials, and Project Data

We use client files and access details only for the agreed project, support, security, or administrative purpose. We may retain limited copies or backups for continuity, maintenance, security, legal records, or dispute resolution. Clients remain responsible for confirming that they have the right to provide content, data, software, images, credentials, and other materials to us.

6. Data Retention

We retain personal information for as long as reasonably necessary to respond to you, provide services, maintain project and accounting records, support warranties or maintenance, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary according to the type and sensitivity of information. When information is no longer required, we may delete it, anonymize it, or securely dispose of it, subject to backups and legal requirements.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the information and the work being performed. No website, email system, cloud service, or internet transmission is completely secure. Clients should notify us promptly if they suspect unauthorized access and should revoke or rotate credentials when a project or staff relationship ends.

8. International Processing

BSR InfoTech serves clients in the USA, India, and other markets. Information may therefore be transferred to and processed in countries different from your place of residence. We take reasonable steps to protect information during such processing and apply the contractual, technical, or legal safeguards available to us. Your local law may provide additional privacy rights.

9. Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about the personal data we hold about you. You may also ask us to limit certain processing or withdraw consent where processing relies on consent. We may need to verify your identity and may retain information where required by law, contract, security, or legitimate business records. Contact us at [email protected] to make a request.

10. Children’s Privacy

Our services and website are intended for businesses and general audiences, not for children. We do not knowingly collect personal information from children who are not legally able to use the services. If you believe a child has submitted information, please contact us so we can review and remove it where appropriate.

11. External Links and Third-Party Services

Our website may link to third-party websites, payment services, social platforms, hosting tools, analytics systems, app stores, or other services. We are not responsible for their content, security, availability, or privacy practices. Review the policies of those services before submitting information or completing a transaction.

12. Policy Updates

We may update this Privacy Policy when our services, technology, legal obligations, or business practices change. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website or services after an update means the updated policy will apply to the extent permitted by law.

Contact BSR InfoTech

For privacy questions, correction or deletion requests, or concerns about information handling, contact [email protected] or call +1-470-617-0417.

USA office: 108 Wild Basin Rd S Suite 250, Austin, TX 78746, United States
India office: A Block, Sector 63, Uttar Pradesh – 201301

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108 Wild Basin Rd S Suite 250, Austin, TX 78746, United States

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