These Terms and Conditions govern your use of the BSR InfoTech website and your purchase or use of our website design, web development, WordPress, Shopify, WooCommerce, software, AI, mobile application, SEO, digital marketing, maintenance, consulting, and related technology services. By using the website, requesting a quotation, approving a deliverable, or engaging BSR InfoTech, you agree to these terms together with the applicable proposal, statement of work, invoice, or written agreement.
If you do not agree with these terms, do not use the website or request our services. Where a signed agreement or proposal contains service-specific terms, those terms will apply to the extent of any conflict.
Services may include website design, website and web application development, WordPress, Shopify, WooCommerce, mobile applications, custom software, AI development, UI/UX, SEO, digital marketing, maintenance, support, consulting, integrations, hosting or server assistance, and other work described in writing. Proposals and quotations may identify scope, deliverables, assumptions, milestones, timelines, fees, revision rounds, dependencies, and payment terms. A quotation is not binding until accepted by both parties or confirmed by the required payment.
Work begins when the proposal or agreement is accepted, required payment is received, and the information, content, access, and approvals reasonably needed to start are available. Work outside the agreed scope, new features, additional pages, changed requirements, or third-party work may require a change request and additional fees.
Timelines depend on the scope, client dependencies, approvals, access, third-party services, and the accuracy of supplied content. Delays caused by missing content, late feedback, unavailable credentials, changed requirements, or third-party outages may move milestones and delivery dates. We are not responsible for delay caused by circumstances outside our reasonable control.
Milestones may include discovery, strategy, wireframes, design, development, testing, migration, deployment, and launch. The client is responsible for reviewing each milestone and giving consolidated feedback. Once the client approves a design, development milestone, website, application, or software deliverable, that approval confirms that the deliverable is acceptable at that stage. Changes outside the agreed revision scope after approval may be charged separately.
Included revisions are limited to the number and type stated in the applicable proposal. A change request may affect scope, price, dependencies, and timeline. We may pause implementation of a requested change until the revised scope and fee are approved.
Fees may be payable as an advance, deposit, milestone, retainer, or full upfront payment as stated in writing. The client is responsible for applicable taxes, bank charges, currency-conversion costs, payment-provider charges, and third-party expenses unless the agreement says otherwise. We may pause work, withhold delivery, or restrict access to unpaid work when an invoice is overdue, subject to applicable law and the agreement.
Projects may use hosting, domains, payment processors including PayPal, Google services, APIs, plugins, themes, SaaS platforms, cloud infrastructure, app stores, stock assets, fonts, licenses, and other third-party services. Those services remain subject to their own terms, pricing, privacy policies, availability, security practices, and limitations. BSR InfoTech is not responsible for changes, suspension, outages, fees, or decisions made by third-party providers.
After full payment, the client receives the rights to the final client-specific deliverables identified in the applicable agreement, subject to any third-party or open-source terms. Approval and delivery do not transfer rights before required payment is complete.
BSR InfoTech retains rights in pre-existing code, templates, frameworks, reusable components, libraries, methods, know-how, development tools, internal systems, and general improvements. We grant the client the practical licence needed to use those materials as part of the delivered project, unless the agreement states otherwise.
Open-source software, plugins, themes, fonts, APIs, stock assets, and other licensed materials remain subject to their own licences. We do not promise ownership of third-party software or rights that we do not control.
Unless the agreement requires confidentiality or says otherwise, BSR InfoTech may identify the project and display non-confidential screenshots, links, or general descriptions in its portfolio and marketing materials after launch.
Each party should protect the other party’s confidential business, technical, financial, and project information and use it only for the agreed purpose. Confidentiality does not apply to information that is public, independently developed, already known without restriction, or required to be disclosed by law.
Clients authorize us to access systems only as needed for the agreed work. Clients remain responsible for account ownership, permissions, security policies, and maintaining independent backups unless backup services are expressly included. We may recommend security, backup, hosting, or access-control measures, but no internet-connected system is completely secure.
Browser, device, hosting, domain, API, app-store, payment, and platform compatibility depends on third-party environments and versions. We will use reasonable professional care within the agreed scope, but cannot guarantee uninterrupted availability or compatibility with every future browser, device, plugin, operating-system update, API change, or provider decision.
SEO and marketing outcomes depend on search algorithms, competition, content, budgets, approvals, platforms, and market conditions. We do not guarantee specific rankings, traffic, leads, sales, or revenue. AI-generated or AI-assisted research, content, automation, code, or recommendations may require human review, testing, fact-checking, rights clearance, and client approval. The client is responsible for confirming that final content and decisions are suitable for its business and legal requirements.
Maintenance and support are provided only to the extent stated in the applicable plan or agreement. Additional requests, emergency work, new features, third-party failures, security incidents caused by client changes, and work outside the plan may be separately chargeable.
We may suspend work for overdue payment, missing information or access, security concerns, unlawful instructions, or material breach. Cancellation, refund eligibility, completed work, approved milestones, and third-party costs are handled under the applicable agreement and the Refund Policy. Once approved work is published, deployed, handed over, or made live, it is treated as delivered and is subject to the approved and launched work rules in the Refund Policy.
Unless an agreement states otherwise, services are provided with reasonable professional care and without a guarantee that a website, application, software, campaign, or integration will be uninterrupted, error-free, or achieve a particular commercial result. We will make reasonable efforts to correct reproducible defects within the agreed support or warranty period. This does not cover third-party changes, client modifications, unsupported environments, misuse, or new requirements.
To the maximum extent permitted by applicable law, BSR InfoTech will not be liable for indirect, incidental, special, consequential, or loss-of-profit damages arising from the website, services, third-party services, delays, data loss, or business interruption. Any direct-liability limit will be stated in the applicable agreement; if none is stated, the parties will work in good faith to apply a commercially reasonable limit consistent with applicable law. The client is responsible for claims arising from materials, instructions, data, or unlawful use supplied or authorized by the client and agrees to cooperate reasonably in defending such claims.
Neither party is responsible for delay or failure caused by events beyond reasonable control, including natural disasters, war, civil unrest, widespread outages, cyber incidents, government action, labour disruption, telecommunications failure, or third-party platform failure. The affected party should notify the other party and take reasonable steps to resume performance.
The applicable governing law and dispute forum should be identified in the relevant proposal or agreement because BSR InfoTech serves clients in the USA, India, and other markets. If the agreement does not specify them, the parties will first try to resolve the matter through good-faith discussion and then use the rights and procedures available under applicable law. Nothing in these terms removes mandatory consumer, payment-provider, card-network, or other legal rights.
We may update these terms when our services or legal obligations change. The current version will be posted on this page with a revised date. For questions, contact [email protected] or +1-470-617-0417.
BSR InfoTech
USA: 108 Wild Basin Rd S Suite 250, Austin, TX 78746, United States
India: A Block, Sector 63, Uttar Pradesh – 201301